Who Are We
Financial Claims Group provides a service for miss-sold investment Pension and investment products only. We examine the advice and service previously provided by your Financial Adviser (FA) to ascertain whether you were correctly advised with regard to any one or more of these transactions.
We advise individuals as to whether they have a legitimate claim against their adviser and, if so, we offer our services to act in the recovery of compensation on their behalf.
You may be able to seek and secure compensation without using our services with a direct claim to the financial adviser, the financial ombudsman service, or the financial services compensation scheme.
We will endeavour to keep you fully updated on the claims process and seek to contact the person or firm who advised you on the transaction in question. We do this to obtain the necessary information. On receipt of a response we conduct an assessment as to whether the advice you received was appropriate.
We would then prepare submissions detailing the reasons that that we feel you received bad advice in the hope of claiming compensation for you, this would be discussed with you.
If the individual or firm that provided you with bad advice still trades, we will make a complaint to them, using their own, internal complaints process. If they do not believe that you have a valid complaint, they will reject our submissions and we will then send your complaint to the Financial Ombudsman Service (FOS). The FOS will appoint an individual adjudicator who will consider our submissions and if they are in agreement that you have been badly advised then a compensation payment will be calculated.
Please note, there is a set methodology in which compensation is remunerated and, for some types of claim, an actuary may be instructed to assess the amount of your loss and the amount of compensation to which you are entitled.
A potential claim can still be made on your behalf even if the Financial Adviser concerned is no longer trading, through the Financial Services Compensation Scheme.
